Important Patient Announcement (updated 29/04/2022)
We’d like you to keep your appointments if you have one and want to reassure you that our practice is a safe place to be.
We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff. Our dedicated team are very familiar with the infection control procedures being used to manage the virus as they are much the same as those that have been applied by our practice for many years. (Our team has been training in infection control procedures for decades).
We have all the necessary personal protective equipment (PPE) and will continue to follow national guidelines and standards.
If you are worried about your attendance, please contact us to discuss your concerns and we can always postpone your treatment till a later date.
If you call to make an appointment, you will be asked for your email address for us to securely send some screening questions and for those to be completed prior to your appointment. If you would prefer to answer the screening questions on paper please let our receptionist know. You’ll be asked those same questions again at your appointment.
When you arrive:
We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of one of our team.
Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
As you enter the building you will need to use the alcohol disinfectant rub to disinfectant your hands.
The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. The air purification unitswill continue to be in use in accordance with the current guidelines, in each surgery.
We can assure you that we will continue to maintain high standards of cross infection control.
Stay safe and please contact us if you have any questions.
Please do not come to the practice if you have not booked an appointment in advance as we are unable to see "walk-ins" at the moment.
We thank you for your support and we look forward to seeing you soon in an environment that is safe for everyone.
Dr. Matthias Schmidt
Dr. Sarita Kershaw
Surrey Quays Dental Practice
(subject to constant review and guidance)
Do you have any questions regarding your oral health that need answering? Please have a look at the link, there you’ll find the most frequently asked questions. https://www.nhs.uk/common-health-questions/dental-health/
Please find advise from the British Dental Organisation (BDA) for patients published on their website, please follow the link below.
For latest updated and advise, please also follow us on Social Media under "Surrey Quays Dental Practice"